Strategy
Blog
  1. Home
  2. Principles
  3. Resistance to the New
50Principle · Group 7

Resistance to the New

Resistance to change

“If you introduce a new order, you face the winners of the old one as determined opponents and have the future winners only as hesitant helpers; that is why change needs more strength, support and patience than its good reasons would suggest.”

Starting something new is harder than it looks. An old order has people it benefits: through position, income, habit or prestige.

A golden circle is pushed up an arc; at the top, a few teal dots push back hard, and at the bottom a large area of mist-blue dots lies still, and the circle rolls back. On the second attempt, dots break away from the area and help push, a teal dot from the top switches over to the circle, and the circle reaches the crest.
In short

If you introduce a new order, you face the winners of the old one as determined opponents and have the future winners only as hesitant helpers; that is why change needs more strength, support and patience than its good reasons would suggest.

What it’s about: Starting something new is harder than it looks. An old order has people it benefits: through position, income, habit or prestige. These advantages are concrete and present. The advantages of the new order are uncertain and lie in the future. That is why those who have something to lose fight passionately, while those who might gain something help hesitantly at best.

In depth

The principle in detail

Three steps through the principle: grasp it, place it, put it to work. Open each topic on its own.

The core messageCore statement and 3 clarifications
In essence

The losers of a change know exactly what they will lose, and they fight. The winners don’t yet know what they will gain, and they wait.

It does not say
That all resistance is merely about protecting vested interests. Sometimes the resistance is right.
It does not say
That change has to be forced through. In teams, families and churches, support means preparation, allies and trust.
It also says
Silent agreement is not support. If you rely on it, you will stand alone in the first crisis.
The explanationThe principle is not a call to resignation but a guide to preparation.

The principle is not a call to resignation but a guide to preparation. If you know that resistance is coming, you win allies beforehand, involve those who will lose out, make early successes visible and allow opponents to adopt the new as their own.

The question

Who loses something concrete through your change, and who gains without knowing it yet?

The signs3 signs when you heed it · 3 when you overlook it
When you heed it
  • Before you start, you clarify who loses what, and you talk to those people first.
  • You look for allies and backing before you announce the new.
  • You make early successes visible.
When you overlook it
  • You consider your reasons so obvious that you expect no resistance.
  • You take silence in a meeting for agreement.
  • You attack opponents personally.
The backgroundFrom Niccolò Machiavelli’s book “The Prince” (written in 1513, printed in 1532), Chapter 6. · T4 Political Prudence
  1. 1513
    OriginNiccolò Machiavelli

    The Prince

  2. 1962
    SupplementedEverett M. Rogers

    Diffusion of Innovations

  3. 1988
    SupplementedWilliam Samuelson and Richard Zeckhauser

    Status Quo Bias in Decision Making

  4. Tradition T4
    TraditionPolitical Prudence

    Thucydides, Niccolò Machiavelli, Baltasar Gracián

    See the tradition on the Origin page
Read more: the full background

From Niccolò Machiavelli’s book “The Prince” (written in 1513, printed in 1532), Chapter 6. Supplemented by the behavioral economics of William Samuelson and Richard Zeckhauser and of Daniel Kahneman and Amos Tversky, and by Everett M. Rogers’s research on the diffusion of innovations.

The research4 sources: 1 classic, 1 experiment, 1 theory, 1 primary study · 1532–2019 · with limitations of the research
4 sources1532–2019 period1 classic1 theory1 experiment1 primary study
Strength of evidence
  1. weak
  2. moderate
  3. strong

Status quo bias and loss aversion are well documented in many studies; the principle infers from them that change therefore needs more strength than its reasons would suggest.

  1. 1532
    Classic
    Niccolò Machiavelli

    “The Prince” (in German), Chapter 6: if you introduce new institutions, all who benefited from the old ones become your enemies, and you have only lukewarm defenders; armed prophets win, unarmed ones such as Girolamo Savonarola fail.

  2. 1962
    Theory
    Everett M. Rogers

    “Diffusion of Innovations”: innovations spread through successive groups of adopters, from the innovators to the laggards.

  3. 1988
    Experiment
    William Samuelson and Richard Zeckhauser

    “Status Quo Bias in Decision Making”: in decision tasks, people frequently stick with the status quo they are offered; the effect grows with the number of alternatives.

  4. 2019
    Primary study
    Pierre Azoulay, Christian Fons-Rosen and Joshua S. Graff Zivin

    “Does Science Advance One Funeral at a Time?”: after the death of eminent scientists, their collaborators’ contributions decline, outsiders publish more, and new researchers enter the field.

Where the research reaches its limits
  • Not all resistance is about protecting vested interests.
  • Many innovations are bad, and then resistance protects against harm.
  • Niccolò Machiavelli assumes that the new is better; every reformer first has to show that it is.
  • The studies measure individual decisions and the development of research fields, not the balance of power within an organization.
Read more: what research shows

In Chapter 6 of “The Prince,” Niccolò Machiavelli writes that nothing is more difficult and uncertain than founding new institutions. All those who benefit from the old order become opponents, and the future winners are only lukewarm defenders, out of fear of the opponents and out of disbelief in the new. In decision experiments in 1988, William Samuelson and Richard Zeckhauser showed that people frequently stick with the status quo they are offered. Daniel Kahneman and Amos Tversky use loss aversion to explain why losses weigh more heavily than gains of the same size. In 1962, Everett M. Rogers described how innovations spread slowly from innovators to early adopters to the majority. In 2019, Pierre Azoulay, Christian Fons-Rosen and Joshua S. Graff Zivin found that after the death of eminent scientists, more outsiders publish in their field.

The related principles55 Strategic Narrative · 76 Disruption · 81 Path Dependence · 82 Loss Aversion

To go deeper, see 82 Loss Aversion (why the losers of the new fight harder than the winners) and 81 Path Dependence (earlier decisions create habits and interests that slow down the new)

76 Disruption shows how established companies fail because of this resistance

55 Strategic Narrative shows how resistance wins when it dresses up interests as a story of honor and identity

Read more: the full text

To go deeper, see 82 Loss Aversion (why the losers of the new fight harder than the winners) and 81 Path Dependence (earlier decisions create habits and interests that slow down the new). 76 Disruption shows how established companies fail because of this resistance; 55 Strategic Narrative shows how resistance wins when it dresses up interests as a story of honor and identity.

The action steps5 things you can actually do
  1. Before any change, write down whom the old order benefits and what exactly these people will lose.

  2. Talk to the losers first. Offer them a place in the new order instead of fighting them.
  3. Win allies and backing from above before you go public.

  4. Let people experience the benefits early: with a trial run, a pilot team, a first visible success.
  5. Check honestly whether the resistance is right. Maybe the new thing is not good enough yet.
The reflection questions3 questions: Who loses something concrete through the change you are planning right now?
  1. Who loses something concrete through the change you are planning right now?
  2. Who would gain but doesn’t know it yet, and what would that person need in order to help?
  3. Whom would you need to talk to before you make your plan public?

Take your time with one question. Write down your answer – or talk it over with someone you trust.

To finish
The picture to rememberThe animation once more, with an explanation
  1. A golden circle is pushed up an arc
  2. At the top, a few teal dots push back hard, and at the bottom a large area of mist-blue dots lies still, and the circle rolls back
  3. On the second attempt, dots break away from the area and help push, a teal dot from the top switches over to the circle, and the circle reaches the crest
Strategy Check

Who loses out through your plan?

Get your profile across all 12 groups in about 10 to 15 minutes.

Start the Strategy Check
In context

Group 7: People, Morale and Power

Guiding question: What moves people to go along or to resist?

Stage 4 of 5: Act with others

Where the 92 principles come from: eight traditions of strategy, from classical war theory to dealing with uncertainty.

More about the origin

Background: WEGVISOR’s own selection from the strategy literature · More about the origin

Examples

The principle in practice

From the different spheres of society.

FAQ

Questions about Resistance to the New

What does the principle of Resistance to the New say?

Every new order has determined opponents among those who benefited from the old one and only hesitant supporters among those who would profit. That is why change needs preparation, allies and patience.

Where does the principle of Resistance to the New come from?

From Niccolò Machiavelli, in Chapter 6 of “The Prince” (1513). Behavioral economics later gave it a scientific foundation with status quo bias and loss aversion.

What are some examples of Resistance to the New?

In 1847, Ignaz Semmelweis failed to win the medical profession over to handwashing. In Protestant countries, the Gregorian calendar took more than a century to be adopted.

How well is Resistance to the New supported by research?

Evidence: moderate – status quo bias and loss aversion are well documented in many studies; the principle infers from them that change therefore needs more strength than its reasons would suggest.

Your next step

Make strategy effective – together with WEGVISOR

Reading changes how you think. Applying changes your results. Choose how you want to continue.

Request Strategy Coaching

We will get back to you personally.

You came from: Resistance to the New.